Laman Utama
Written by Admin 3   
Monday, 16 July 2018 08:47



As we aspire to be become top 20 nations by 2050, issues in regards to water management are still plaguing Malaysians. The troublesome water disruptions, issues with water quality and water pressure and billing dispute have caused a never-ending cycle that disrupts our lives and livelihood.


A quick look into the Malaysian Water Industry Guide (MWIG) 2017 sees a staggering 1 million complaints across Malaysia in the year 2015 and 2016. Malaysian Water Forum (FAM) and National Consumer Complaints Centre (NCCC) also recorded complaints - ranging from water bill, supply disruption, customer service, rationing schedule, among others.

Written by Admin 3   
Friday, 13 July 2018 09:45


A recent move to halt license renewal of vehicle owners who fail to change their defective airbag is welcomed - however it requires a more structured solution. A first glance to online feedback on this move highlights a critical problem - shortage of spare parts from brand owners which deters owners to change their defective parts at timely manner. This is one of few issues in recall process that requires our attention.


Product recall is a process of retrieving and replacing goods that are defective with company.  Brand owners are responsible to notify the public and recall the product from use at timely manner.  An effective recall ensures smooth replacement of defective parts to without minimum inconvenience and risk to the users/ buyers.

Profit versus national agenda PDF Print E-mail
Written by Admin 3   
Friday, 13 July 2018 00:00


Tough balancing act between company revenue and lowering cost for consumers


IT is a case of missed opportunity. The universal service provision (USP) fund – money collected from telco players that goes towards improving infrastructure and connectivity nationwide – could have been close to RM15bil since it was set up. It has been used in a number of ways to help with connectivity, but the one crucial missing link is that the money has not been used to improve the fibre-optic network in Malaysia.


As it stands, Malaysia’s record on fixed-line broadband penetration is poor. The USP fund has been used for a number of reasons such as giving out notebooks to creating small Internet booths.


KPDNHEP studies proposal to do away with AP system: Saifuddin PDF Print E-mail
Written by Admin 3   
Monday, 09 July 2018 09:40


KULIM: The Ministry of Domestic Trade and Consumer Affairs (KPDNHEP) is reviewing the proposal to do away with the approved permit (AP) system for food items to allow the prices to be reduced.

Dengar keluhan pengguna isu AP: Fomca PDF Print E-mail
Written by Admin 3   
Monday, 09 July 2018 09:25


SHAH ALAM - Gabungan Persatuan Pengguna Malaysia (Fomca) berharap kerajaan baharu dapat mendengar apa sahaja yang disuarakan persatuan pengguna mengenai pemansuhan Permit Import (AP) yang membolehkan harga barang turun.

Timbalan Presiden Fomca, Mohd Yusof Abdul Rahman berkata, pihaknya bersetuju AP dimansuhkan kerana terdapat unsur monopoli daripada segelintir pihak yang mendapat hak dan mereka akan memilih negara mana yang mereka suka.


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