Presiden Gabungan Persatuan-Persatuan Pengguna Malaysia (FOMCA), Datuk Dr. Marimuthu Nadason dilantik semula sebagai pengerusi Majlis Penasihat Pengguna Negara (MPPN) bagi sesi 2013-2014.

Perlantikan tersebut dibuat oleh YB. Dato’ Sri Ismail Sabri Yaakob, Menteri Perdagangan Dalam Negeri, Koperasi dan Kepenggunaan (KPDNKK) sebelum pilihan raya umum ke-13, sebelum diambil alih oleh YB Dato’ Haji Hasan Malek.

Seramai 16 orang dilantik menganggotai MPPN bagi sesi 2013-2014, yang terdiri daripada Ketua Setiausaha KPDNKK,  wakil persatuan pengguna, badan bukan kerajaan yang lain, ahli akademik dan persatuan perniagaan.

KUALA LUMPUR, 7 Oktober 2013 – Gabungan Persatuan-Persatuan Pengguna Malaysia (FOMCA) mengadakan Bulan Kewangan Berhemat 2013 dengan kerjasama Persatuan Bank Bank Dalam Malaysia. Program yang diadakan buat kali yang ketiga ini, dirasmikan oleh Encik Abu Hassan Alshari Yahaya, Penolong Gabenor Bank Negara, di Sasana Kijang, Kuala Lumpur. 

Program Bulan Kewangan Berhemat ini bertujuan untuk memberikan penekanan tentang kepentingan celik kewangan sebagai kemahiran hidup bagi semua orang, mendidik rakyat Malaysia tentang cara untuk membangun dan mengekalkan tabiat dan perilaku kewangan yang sihat untuk kesejahteraan kewangan mereka, dan mengutarakan isu dan aduan pengguna tentang sektor perbankan dan kewangan. 

FOMCA masih menggunakan tema yang sama semenjak tahun 2011, iaitu “Tanggungjawab Kewangan Bermula Dengan Saya”.

BANGI, 21 September 2013 – Seramai 117,021 penyertaan telah diterima oleh Gabungan Persatuan-Persatuan Pengguna-Pengguna Malaysia (FOMCA) dalam pertandingan kepenggunaan sempena Bulan Pengguna Kebangsaan 2013. Pertandingan ini diadakan dengan kerjasama Kementerian Perdagangan Dalam Negeri, Koperasi dan Kepenggunaan (KPDNKK), disokong oleh Kementerian Pendidikan Malaysia dan Universiti Kebangsaan Malaysia (UKM).

Bagi meraikan para pemenang pertandingan ini, FOMCA telah mengadakan Majlis Penyampaian Hadiah di Dewan Canselor Tun Abdul Razak (DECTAR), Universiti Kebangsaan Malaysia. 

Majlis ini telah dirasmikan oleh Dato’ Mohamed Elias Abu Bakar, yang mewakili Dato’ Haji Hasan Malek, Menteri Perdagangan Dalam Negeri, Koperasi dan Kepenggunaan.

The Competition Commission (MyCC) will be fining MAS and Air Asia RM 10 million each for breaching competition laws when they collaborated under a share swap deal two years ago.

In undertaking this action MyCC is giving a clear signal to the market that it means business; anti-competitive behaviors in the market will have serious consequences.  FOMCA lauds the MyCC for taking decisive action against these major players in the market.  Malaysian consumers have been waiting too long for MyCC to show that it indeed has teeth; that it will punish anti-competitive behaviors. This action by MyCC provides clear proof that the Commission will take stern and definite action against any anti-competitive behaviors in the market.

Ordering a glass of plain water after a meal and chatting with friends or family instead of soft drink or other drink is a great way to save money while gathering out. However, what is the right price to be charged for just a glass of plain water?

It was happened that RM1.50 is charged for a glass of plain water without refillable in a dining café neither any information nor price in the menu in that café. It just like ‘daylight robbery’ to the customers as the national average charges for 1000 litre is just RM0.65 for domestic and RM1.32 for commercial. Thus, RM0.80 to RM1.50 is consider too much and unreasonable charge for a glass of water.

It is understood that the cost of doing business has been growing higher every year and eatery shop charges for the plain water to cover some costs of electricity and labour is always reasonable. However, they should not charge exorbitant price for just a glass plain water as it leads to profiteering at the expense of the consumer.

Anti-rodent Control Campaign that launched on last Saturday, 24th August, 2013 had showed that public awareness on leptospirosis disease is increasing.  According to the Ministry of Health (MOH), 2925 cases followed by 28 cases lead to death had announced recently.  The amount of victims involves in this dangerous and acute disease keep climbing up to the serious level in our country. 

Since the first case of leptospirosis in Malaysia was in 1927 that discovered by Fletcher, but until now we are still looking for its solution. Rodent species (rats) is the vector that carried virus Leptospira that can affect any organ system and can lead to multi-organ failure.

The governments’ intention to reduce fiscal deficit through a number of ways is commendable. However, reduction in the petrol subsidies is seen as hasty and lacks in justification and public consultation.  The acceleration of the inflation rate caused by the sudden petrol price hike is no good news especially now when the trend in emerging markets is depreciating of currencies.

The cut in the subsidy is expected to save the government a whopping amount of RM1.1 billion this year and RM3.3 billion annually. However, the utilization of this amount to give out BRIM is seen as short sighted and only provide short term solution to the people’s woes. Better utilization of the fund should be proposed by the government and made public. Questionable transparency when it comes to the fund could only hurt the people’s trust in the government causing more political instability.

The 20 cents increase in RON 95 and Diesel will have a significant impact not only in the transport sector but to every consumer sector through a general increase in the price of almost all goods and services. The increase in the cost of living will affect all consumers but especially the low-income consumers and the marginalized.

Though the rationalization of subsidies has been justified by saying that it is a move towards decreasing the fiscal deficit as well as to decrease the dependency of consumers on subsidies and the burden of government on unsustainable expenditures on subsides, the issue is, are the mechanisms in place to prepare the rakyat for the price increase and to help them reduce the impact of the price increase burden.  FOMCA thinks it is not.

Firstly, every time the subsidy for petrol based products are reduced and prices increase, the consumers are given strong assurances that the saved monies shall be used to enhance public transport. With a good and viable public transport consumers have a choice of using their private cars and thus higher fuel charges or taking the public transport to reduce the expenses.  It should be noted that in urban areas, next to expenses on food, the next highest expense is on transportation.  Thus consumers can manage their finances better by reducing the transport expenses by using public transport.

This report extensively covers all types of complaints received across 22 different sectors resulting from consumer’s purchase of goods and/or services. The total complaints have increased by 1.2% as compared to last year’s total.

Complaints related to the Telecommunications Sector topped the category of consumer complaints having recorded 5,985 out of all complaints received by the NCCC for the year 2012. In terms monetary value, complaints related to the Automobile sector topped the charts, raking in a staggering RM 9,554,831.80 out of all complaints.

TELECOMMUNICATIONS tops it all while Increase in Car users rakes in highest value in complaints received!

Based on accident reports in the media and on the outcome of accident investigations, we’ve observed that there are major accidents involving express buses at least once a year since 2006.

If all the actions promised after the Bukit Gantang tragedy in August, 2007 were seriously implemented, monitored, evaluated and continuously improved, chances of the Dec 26, 2009, Dec 20, 2010, Nov 12, 2011, the March 5. 2012 and the Aug 21 2013 accidents happening could have been minimised, if not totally avoided. The loss of lives may be even prevented.

Following Bukit Gantang tragedy in August 2007, the authorities decided to make rules governing bus companies and their operations stricter and even requiring bus companies use buses with strong superstructures. This was because more often than not the high number of fatalities and severe injuries are also contributed by weak body structures of the buses.